Kim Erwin, Assistant professor communication design methods at IIT, and Jerry Krishman, have just published an article in the BMJ: Redesigning healthcare to fit with people.
The authors discuss the value of Human-centred design methods such as observations and interviews to improve delivery of care. They argue that collaborations between health and design sciences can help translate knowledge into practice. Erwin and Krishman state:
We believe that delivery science that is supported by design methods holds the key to redesigning healthcare to meet people’s requirements.
Thank you very much to the authors for this contribution!
Find the article here http://www.bmj.com/content/354/bmj.i4536